Director of Services

Company: The Johns Hopkins University
Location: Baltimore
Posted on: November 1, 2024

Job Description:

The Health Behavior & Society is currently seeking to hire a Director of Services for the SPARC Women's Center in Baltimore, MD. SPARC is a holistic, harm reduction center that provides services through its drop-in Center and mobile services, including traditional harm reduction outreach, mobile medical and legal services, and harm reduction supply delivery in Southwest Baltimore. The Center offers general case management, hosts a number of clinical and service providers (e.g., legal, healthcare, addiction management), and also serves as a communal and drop-in space for women (e.g., showers, lockers, laundry, computers, events, and a community space). SPARC staff are expected to operate within the principles of harm reduction. The Director of Services will interact with a wide range of center staff (e.g., peer outreach workers, health providers, students, JHU faculty), community stakeholders, as well as clients including women engaged in transactional sex, women experiencing homelessness, and women who use drugs. This is a senior position that will be responsible for the development and management of programs, services, and partnerships, as well as supervision of SPARC team members. This position reports to the Project Director.Specific Duties & Responsibilities

• Supervise 2-4 full-time SPARC staff members, including the Outreach Coordinator and Services Coordinator.
• Identify funding opportunities for SPARC and research, write, and submit grant proposals.
• Compile and submit grant reports, and work with department grants analyst to manage spending.
• Oversee the SPARC Syringe Service Program and Overdose Response Program, including developing and updating protocols, internal and external trainings, program expansion, data management and reporting, community relationships building, and participant counseling.
• Support staff recruitment, hiring, and scheduling as well as providing mentoring, support and disciplinary actions.
• Oversee the development of SPARC communications materials to promote programs, clinics, events, and services for distribution to the community, SPARC guests, researchers, and other stakeholders.
• Lead the writing and development of protocols related to peer involvement in SPARC services, activities, and research projects.
• Continue the development of the SPARC operations manuals.
• Lead the development and facilitation of new Center activities, including counseling groups, trainings, community groups, etc.
• Develop, coordinate, and implement training programs and workshops for SPARC staff.
• Work with HBS administration to hire contractors, manage payment to vendors, and order supplies and equipment.
• Plan and coordinate special events and programs.
• Communicate regularly with faculty and senior staff to provide updates and feedback.Secondary Duties and Responsibilities
  • Engage in outreach activities, including supply delivery, medical outreach, and pop-up events.
  • Provide case management services, as needed.
  • General clerical duties.
  • Assist clients with lockers, showers, laundry etc.
  • Additional responsibilities at the discretion of the Project Director.Special Knowledge, Skills, and Abilities
    • Valid driver's license and ability to drive a large transit van.
    • Ability to lift and carry up to 45 lbs.Minimum Qualifications
      • Bachelor's Degree in related discipline.
      • Five years related experience, including demonstrated supervisory or lead responsibilities.
      • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.Preferred Qualifications
        • Experience in working in diverse environments and familiarity with harm reduction services.
        • Supervision experience.
        • Master's degree in a related field.
        • Prior experience with outreach work.Classified Title: Research Program ManagerJob Posting Title (Working Title): Director of ServicesRole/Level/Range: ACRP/04/MDStarting Salary Range: $55,800 - $97,600 Annually (Commensurate with experience)Employee group: Full TimeSchedule: Monday to Friday: 9 am - 5 pmExempt Status: ExemptLocation: School of Public HealthDepartment name: HBS-Research ProjectsPersonnel area: School of Public HealthTotal RewardsThe referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.Education and Experience EquivalencyPlease refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.Applicants Completing StudiesApplicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.Background ChecksThe successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.Diversity and InclusionThe Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Accommodation InformationIf you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.
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Keywords: The Johns Hopkins University, Montgomery Village , Director of Services, Executive , Baltimore, Maryland